Welcoming You Back

The Buffalo History Museum reopens to the public August 1 with free admission through the remainder of 2020. Guests will be able to experience Buffalo’s unique history with new policies and procedures to ensure the safety of all who enter the Museum’s buildings.

Beginning in August, advanced registration will be available to the public. The maximum group size that can register through Eventbrite is 10. If you would like to attend the Museum with a group of more than 10 individuals, you must contact the Museum in advance by calling (716) 873-9644 ext. 309 or emailing kreed@buffalohistory.org. We will discuss alternative options to ensure the safety of guests and staff, but keep in mind that indoor group tours are not allowed in New York State at this time.

Starting October 5, registration for a visit to the Museum will now include a timed start for your visit. This means if your ticket indicates 10 a.m. to 10:30 a.m., you should arrive within that time to begin your visit. You may visit the Museum as long as you would like until 5 p.m. The change is made to ensure all guests have the easiest check-in experience possible. Admission will remain free through the end of 2020.

If you answer yes to any of the following questions, please consider staying home, seeking medical advice, and rescheduling your visit:

  • Have you experienced any COVID-19 symptoms in the past 14 days? Learn about the symptoms here.
  • Have you have tested positive for COVID-19 in past 14 days?
  • Have you had close contact with a confirmed or suspected COVID-19 case in the past 14 days?
  • In the past two weeks, have you traveled to one of the restricted states that meet the criteria for required quarantine in New York State? Learn about the NYS Travel Advisory here.


Reopening Plan: Pandemic Aware Procedures

Our Reopening Plan details safety measures in accordance with New York State’s Phase 4 Reopening Standards and the New York State Department of Health.

New procedures include, but are not limited to, the following:

  • Advance, online pre-registration to visit
  • Limiting the number of guests at the Museum to 133 people per day (25% of our maximum capacity)
  • New guest check-in system and signage to minimize contact and promote social distancing
  • Masks are required for all staff and guests while inside the Museum and for the entire length of a visit. Masks should cover one’s nose, sit below the chin, fully cover one’s mouth and nose, and rest securely on one’s face. Face shields must be accompanied with a proper face covering that covers one’s mouth and nose. Masks can be cloth, surgical, or n95. Guests are strongly encouraged to bring their own masks, but a number of disposable masks will be available.
  • Hand sanitizing stations at Guest Services and throughout the Museum
  • Exhibits and frequently touched surfaces will be sanitized and disinfected four times throughout the day

View our full Pandemic Aware Procedures below. Procedures were updated September 16, 2020.


Hours of Operation

The Museum will be open to the public Wednesday through Saturday, 10 a.m. to 5 p.m. until further notice.

The Resource Center at 459 Forest Avenue, which features the Spirit of the City exhibit, will be open for M&T Third Fridays.

The Research Library will be accessible by appointment only.

Advance Registration

Guests are highly encouraged to pre-register on Eventbrite for general admission to the Museum. Appointments are required to attend the Research Library with appointment booking available through Microsoft Bookings.