Accessibility at the Museum

Accessibility Statement

The Buffalo History Museum works to make all of its exhibits, public programs, and other offerings accessible to all audiences. For more information about accessibility and your experience, please either email your questions to or call (716) 873-9644 ext. 301


The Buffalo History Museum offers free and accessible parking in the Museum’s adjacent lot both at the Museum building and the Resource Center.

Service Animals

Service dogs specially trained to assist a person with a disability are welcome at the Museum.

Information for Visitors Using Mobility Devices

At the Buffalo History Museum, all galleries, entrances, and facilities are wheelchair and mobility-device accessible. Our wheelchair-accessible entrance is located beyond the marble retaining wall, on the right side of the Museum as you look at it from the parking lot.  There is an incline to approach this side entrance; if you would appreciate assistance, please call (716) 873-9644 and our staff will meet you outside.

Wheelchairs are available free of charge at both the Museum and the Resource Center on a first-come, first served basis. For questions or assistance, please approach any staff member. If you would like to reserve a wheelchair in advance you can do so by calling (716) 873-9644 or emailing

There are wheelchair-accessible restrooms located on the main level of the Museum and the Resource center. Single user/family restrooms are available on the Museum’ main level, near the Museum Shop.

An elevator services each of the three levels in the Museum Building and is indicated on our MUSEUM MAP.

Services for Guests Who are Blind or Have Low Vision

The Museum provides free verbal-description docent-guided tours for select exhibitions by appointment. For questions or assistance, please approach any staff member. If you would like to reserve a verbal-description tour you can do so by calling Education Coordinator, Patrick, at (716) 873-9644 ext. 304 or by emailing us at to make an appointment.

Services for Guests Who are Deaf or Hard of Hearing

The Museum strives to effectively create access for individuals with disabilities in several ways, including but not limited to providing auxiliary aids and services necessary to ensure effective communication with individuals who are Deaf or Hard-of-hearing.

All of the exhibition films at the Museum are open-captioned. The auditorium is also equipped with an assistive listening system. For questions or assistance, please approach any staff member, call us at (716) 873-9644, or email The Museum will give consideration to an individual’s requested auxiliary aid, service of choice, or work to provide an equally effective alternative.

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